Submitted Jun 30, 2009 in Darkroom • 15
UPDATE (9/19/2009) - Darkroom Premium (v.2.3) has finally been approved by Apple and it's available now in the iTunes Store. So update now! Darkroom Standard, on the other hand, is still awaiting approval from Apple.
Due to the number of support questions regarding Darkroom and OS 3.0 support in the past week, it seems many are still unaware of why Darkroom is not compatible with OS 3.0. Therefore, I have created this announcement for your use. We will to respond to everyone's general OS 3.0 support concerns via the comments, but if you want to address us privately, you can certainly do so by emailing us.
Here's the complete rundown of what's been happening:
Additionally, this past weekend, we noticed Apple has approved a photo app that uses a custom camera interface, Real Cam LE. So, this could be a sign that Darkroom is in line for approval or Apple has some serious issues with their apps approval team, as many have suggested.
So, if the approval action for the photo app mentioned above is not flawed, you could still see Darkroom make a comeback to your iPhones. For now though, we've done as much as we could on our end and it's not resulting in any response from Apple. What we suggest is for you, our users, to contact Apple directly either by their iTunes feedback form or by phone and express your concerns about this matter.
We have cross post this announcement into the Stepcase blog. You may also choose to leave your comments there.
Submitted Jun 18, 2009 in Darkroom • 20
Current versions of Darkroom and Darkroom Premium (v.2.2) will not work on iPhone OS 3.0. We have documented this in our blog and will continue to do so there.
Darkroom Updated to Support OS 3.0, but Apple Says No
Apple Killing Off Photo Apps with Custom Camera UI?
If you have feedback on this, please comment here or in our blogs
Submitted Apr 29, 2009 in Announcements
Submitted Apr 22, 2009 in Announcements
Stepcase support page offers help for all Stepcase products. In addition, you will be able to read up on product developments and upcoming releases in this site.
There are specific product forums to assist you in locating information. If you are experiencing a problem with our apps, choose that particular product forum and browse or search for more information or a solution.
If you can't find a solution to what you are looking for, submit a new support ticket and we'll look into it.
Remember, our support forums are accessible from the side navigation throughout our support page.